Returns and refunds

Right of Withdrawal

You have 14 days from the receipt of your order to exercise your right of withdrawal, without having to justify your decision.

To do so, write to us at maleflo35120@gmail.com indicating your order number. We will provide you with the return address. You then have 14 days to return the product.

Return Conditions

• The product must be returned complete, unused, and in its original packaging.
• Return shipping costs are your responsibility.

Refund

We will refund you the full amount paid, including standard shipping costs, within 14 days of receipt of the return, by the same payment method used for the order.

Damaged or Non-Conforming Product

If your product arrives broken or does not match your order, send us a photo by email within 7 days of receipt. We will send you a replacement product or refund you, at no cost to you.